Product Specialist (Subaru)

Fox Marquette in Marquette, MI

  • Type: Full Time
position filled
Fox Motors is now bringing you a Brand-New State of the Art Subaru Facility located in Marquette that will be dedicated to bringing you only the best in sales, service, parts, and an overall REMARKABLE experience with the hottest brand on demand.As vehicles are getting more and more technologically advanced and customer service is becoming even more critical, we need a Product Specialist to assist our clients in a professional and dynamic sales environment.
The ideal candidate is technology-oriented and has exceptional customer service skills.We will fully train you for the first 60 days for this full-time position! No previous experience in automotive sales is necessary.WE OFFER:
* Secure pay plans
* 40 - 45 hour work week!
* Medical, Dental, Life, & Disability Plan
* 401k
* Paid Vacation
* Opportunities for growth internallyMISSION:
* Inspire and excite customers in the dealership with in-depth product information and insight
* Promote the unique selling points of products and their customer benefits
* Offer exceptional customer service by using non-pressured customer discussionRESPONSIBILITIES:
* Pro-actively approach customers in the showroom to welcome them and see if they need any assistance
* Keep up to date with the latest product information
* Provide customers with specification information about all products
* Ensure all dealership staff are up to date on the latest product information and that their knowledge is of a high standard
* Perform high-quality and professional demonstrations of new and used vehicle features
* Dealership orientation welcome tour – introducing customers to the various points of interest of the dealership
* Follow-up with prospective buyers post visit
* Follow-up with buyers to ensure referral business
* Responsible for the preparation of the showroom, ensuring a strong selection of demo cars are available and that the showroom is always presentable for customersREQUIREMENTS:
* Valid U.S.
Driver's license and a clean driving record
* Willing to submit to a pre-employment background check
* Prior experience working with customers and providing an exceptional experience
* Coachable
* Team oriented attitude
* Strong desire to succeed
* Great customer service skillsQUALIFICATIONS:
* Great attitude with a high-energy personality
* Work/life balance – flexible hours
* Ability to work days, nights and Saturdays as needed
* Ready to hit the ground running on learning new product in’s & out’s
* Fantastic communication skills with your customers
* Professional, well-groomed personal appearance and work attire 

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