Dispatcher, Operations

Estes Forwarding Worldwide, LLC in Atlanta, GA

  • Industry: Warehousing/Logistics - Warehouse/Logistics Operations
  • Type: Full Time
position filled
Founded in 2003, Richmond-based Estes Forwarding Worldwide (EFW) is a domestic and international freight forwarder. At EFW, we are always on. Our commitment to personal service has made us a leader in logistic solutions across the globe. With offices across the country, EFW offers a full range of domestic and international solutions-including air, ocean, ground and international transportation-that few competitors can match. The Dispatcher, Operations will be responsible for coordinating various logistical functions in the office and warehouse including but not limited to, communicating with the drivers and customers on a daily basis regarding deliveries and routes, dispatching according to service requested and on-time delivery date. Duties include but are not limited to: + The dispatch coordinator will enter all data into the computer systems, filling out all related paperwork, resolve any delivery issues, returns and or driver/helper issues. + Dispatcher will manage all communication with appropriate local agent regarding the truck and driver/helper provided to EFW. + Schedule the routes for efficiency and direct, train & coach drivers/helpers for the growth and understanding of the EFW Experience. + Planning, organizing and coordinating the time and the related information with the drivers/helpers and the customers, for timely deliveries. + Handling any requests and complaints from customers. + Answering phones for EFW cartage. + Scanning documents and typing information into the computer system. + Manage the consol's and rates for the carriers. + Oversee compliance of the deliver apps use, handle calls, texts from drivers/helpers. Time in and out reports on their arrival and departure times. + Comply with company C-TPAT and TSA security procedures. + Perform other duties as assigned. Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. However, a combination of experience and/or education will be taken into consideration. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Thorough knowledge of WorldTrak. Must have proficient working knowledge of Dispatch Track. Must have some basic knowledge of the DOT and HOS rules and Regulations. Must be able to use a computer with the thorough knowledge of Microsoft Windows, Microsoft Word, Microsoft Excel, email and the Internet usage. Must be punctual to work and be able to handle stress and meet all deadlines in a timely manner with accuracy. Must be dependable and be able to work independently in a fast-paced environment, under pressure, still with accuracy. Must be able to provide excellent customer service. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position.EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran. ID: 2020-2111 Shift: 2nd (Day) External Company URL: www.efwnow.com Street: 4051 Southmeadow Parkway W, Suite B Telecommute: No </script>

You may be interested in these similar jobs!
Container drayage/intermodal dispatcher/operations manager

This position calls for someone that is comfortable in a busy office environment, working with drivers, customers, and outside vendors. Specific Duti…

Read More
Truck Driver Wanted - We Are In Truck Dispatching Services
CareGuide in Alpharetta, GA

We are in truck dispatching services and work with multiple carriers across all states. We do get requirements from carriers for the requirement of …

Read More
Assistant Dispatcher

Job Title:Assistant DispatcherAddress:1560 VETERANS MEMORIAL HWY SE, MABLETON, Georgia 30126Job Description:Assistant Dispatcher Position located in …

Read More
Bulldog Movers in Conyers, GA

Work with Operations to provide the vision, direction, and supervision of company employeesLead a moving team in the performance of day to day moving…

Read More
Hvac dispatcher
AXS Mobility Corporation in Alpharetta, GA

About the Role: The HVAC Dispatcher acts as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages,

Read More
Dispatcher (Gate Serve)
Gate Gourmet in Atlanta, GA

We are currently looking for a Dispatcher to join our flight kitchen operations team located at Hartsfield-Jackson International Airport in Atlanta, …

Read More
Fueler Agent
DGS in Atlanta, GA

POSITION SUMMARY Under the supervision of the lead agent and/or supervisor on duty, fueler agents are responsible for operating the fueling equipmen…

Read More
Local Route Driver
Waste Connections in Woodstock, GA

Job Description WE ARE NOW OFFERING A $3,000 SIGN ON BONUS! We are looking for a safety conscienceCDL Route Driver at Novak Sanitary Servi…

Read More
Driver, Route Service
United Rentals in Marietta, GA

Description: Reliable Onsite Services, a division of United Rentals, the largest equipment rental company in the world, is offering an excell…

Read More
Dedicated Specialized Dry Van
Koch Trucking in Alpharetta, GA

Minimum of one year of experience over-the-road or regional Must have driven Tractor Trailer 6 months within the last 24 months. No more than 4 movin…

Read More